ASK A QUESTION?
Find the answer to your query using our Frequently Asked Questions section. Just type your question:
Find the answer to your query using our Frequently Asked Questions section.
-
What is the passage that I will be charged?
- by Arun
We charge premise the genuine distance travelled in kilometers and the real hold up time in minutes. We don't charge any Surge or Ride time charges. Every one of our taxicabs are all around furnished with charging gadgets/meters which shows the passage precisely toward the finish of your trip. The admissions are city particular and are in accordance with the charge rules recommended by the Regional Transport Authority/State Transport Authority, wherever relevant. My Taxi Cabs has faith in Fixed and Transparent Pricing Policy.
Ask Now -
Do I need to pay toll charge when I go through My Taxi?
- by Shahid Ali
Truly, you will be paying 'Toll charge'- at the real, when you are crossing the toll post while going through My Taxi.
Be that as it may, in the event that you have booked a My Taxi and the taxi is crossing the toll present while going ahead lift you up, at that point you require not pay the toll charges.
Ask Now -
How would I pay after the completion of my trip?
- by Neena Sharma
My Taxi acknowledges both Cash and Cashless payment, i.e. you can pay by means of Cash and additionally by means of Mobile Wallet after fruition of your tour with My Taxi and once the ride is finished the material trip sum will be specifically deducted from your separate picked Wallet.
Ask Now -
Will I get a printed receipt for the sum paid?
- by Nikky Arora
Obviously you will. You simply need to enroll your email id with us to guarantee that you get the tour receipt quickly on your email ID toward the finish of each outing without following up for the same. You may likewise see your trip's receipts (just having a place with application appointments) on the application in Past Bookings Section and email them (Menu-Bookings-Past Bookings-See/Email).
Ask Now -
Would I be able to utilize the taxi without waving to the meter?
- by Raj Purohit
We track each charge that the My Taxi taxi is taking at our Technology Center and effectively prevent our escorts from taking an un-metered passage. An un-metered passage is infringing upon the Department of Transport principles and opens the driver to correctional activity.
Additionally, on the off chance that you have a complaining against the escort, you would not have a substantial printed receipt/e-receipt toward the finish of your trip to make a legitimate protestation.
Ask Now -
On which operating systems can I use My Taxi aap and site?
- by Shankar Kumar
My Taxi taxis can used on any operating system, it can be supported by ios, windows, android, etc.
Ask Now -
Would I be able to cancel a booking made?
- by Rosy Dhania
Our arrangement of dealing with bookings is automated and once your adventure is confirmed by our Customer Service Center, a taxicab is allocated out to answer to you. We do realize that occasionally, plans change and you may need to drop a booking. If it's not too much trouble let us know as soon as you sensibly can - that you might want to drop out a booking so that we can stay away from a My Taxi answering to you, when you do not require it.
Ask Now
-
What are the directions offered by My Taxi?
- by Ahmed Shah
You can book My Taxi on our My Taxi App for Current and also Advance Bookings up to next 7 days. For current appointments, simply tap on 'Book Now' catch and you're reserving is affirmed, the Reference Number is shown. Escort points of interest are then gotten to by tapping on "Track my taxi" which shows up at base of the screen. If there should be an occurrence of propel booking, the affirmation is given immediately and taxicab subtle elements are sent 20 minutes before the get time.
Ask Now -
What are the timings for the My Taxi Service?
- by Nelson
We are available 24*7, you can call us any time. My Taxi Services are accessible round the clock.
Ask Now -
How would I book a My Taxi?
- by Mohan Chand
You can book a My Taxi either through Phone or through My Taxi Mobile Application or Website.
- To book through telephone please check our contact us page.
- To book My Taxi in a split second on My Taxi Mobile Application by download it on Android , iPhone and Windows.
- To book a My Taxi through the site, visit our landing page.
-
Is there a charge for setting up for the telephone/web?
- by Niky Bard
Yes, there is an 'Accommodation Charge' for booking a My Taxi in the event that you book through our call centre number. In any case, on the off chance that you book a taxicab through My Taxi Mobile Application and site, no Convenience charge will be appropriate. To find out about accommodation charge, please read our Terms and Conditions.
Ask Now -
How do I recognize my taxi from My Taxi?
- by Mia Kashyap
When you confirm a booking your My Taxi app will not only provide you the name and contact number of your taxi driver but also the vehicle registration.
Ask Now
-
What do your rates include?
- by John Doe
- 12 march,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now -
What do your rates include?
- by Niky Bard
- 23 Feb ,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now -
What do your rates include?
- by William Doe
- 25 Feb,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now -
What do your rates include?
- by Alle johnfer
- 09 march,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now -
What do your rates include?
- by John Doe
- 12 march,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now
-
What do your rates include?
- by John Doe
- 12 Feb,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now -
What do your rates include?
- by Nelson
- 21 Feb,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now -
What do your rates include?
- by John Doe
- 12 march,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now -
What do your rates include?
- by Niky Bard
- 23 Feb ,2016
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even red alteration in some form, by injected humour, or randomised words which don't look even sligh tly believable.
Ask Now -
Do I have to pay for using My Taxi app?
- by Misha Gupta
No, you just have to simply download it and there are no extra charges or cost to use it as our app is free.
Ask Now -
Will my booking will be lost if I close the app?
- by Priya Mehra
No, even if you close the app your booking continues as the push message is sent before the taxi comes. But yes if you do not close the app and keep it open it will help you track the taxi's arrival on the google map.
Ask Now
-
Is the any option for advance booking?
- by Kinshu Kumar
Yes, you can book a taxi without any problem. The advance booking also depends upon the location and the taxi availability.
Ask Now -
Can I book more the one taxi?
- by Sonam Kumari
Yes, you can book more than one My Taxi taxis at the same time. You just have to again and again click the order button after the first taxi booking.
Ask Now -
Is the any option for advance booking?
- by Nikhil Mahajan
Yes, you can book a taxi without any problem. The advance booking also depends upon the location and the taxi availability.
Ask Now -
Can I book more the one taxi?
- by William
Yes, you can book more than one My Taxi taxis at the same time. You just have to again and again click the order button after the first taxi booking.
Ask Now -
How do I recognize my taxi from My Taxi?
- by Priyanka
When you confirm a booking your My Taxi app will not only provide you the name and contact number of your taxi driver but also the vehicle registration.
Ask Now