Terms & Conditions

Terms and Conditions

The Customer concurs that these terms and conditions might be esteemed to apply when the Customer benefits the Phone Fleet Taxi benefit gave by the Company.

  1. 1. In these terms and conditions:



    1. 1.1 The Company might mean SMS My Taxi.


    2. 1.2 Customer implies a man who is a client of The Company; who contacts The Company to utilize its Phone Fleet Taxi administrations.


    3. 1.3 Services might mean taxi administrations gave by the Company.


    4. 1.4 Saathi might mean the driver who drives the taxi.


  2. 2. The Customer knows that this site is just for the comfort and utilization of the overall population. By getting to and utilizing the data contained in this Website, you should be regarded to have consented to conform to and be bound by the terms of utilization contained thus, which might be refreshed and altered every now and then.


  3. 3. The Customer concurs and acknowledges that the utilization of the Services gave by the Company is at the sole danger of the Customer, and further recognizes that the Company disavows all portrayals and guarantees of any sort, regardless of whether express or inferred.


  4. 4. The Customer might guarantee that he/she won't enjoy any of the accompanying exercises while in a taxi:



    1. 4.1 Smoking or devouring any sort of intoxicants inside the Taxi. The Saathi has the privilege to reject the get or request that the client land the taxicab if the client is observed to be in an inebriated state or is discovered getting into mischief with different travelers or the Saathi.



    2. 4.2 Littering the Taxi.


    3. 4.3 Soiling or harming the seats and additionally whatever other insides of the Taxi.


    4. 4.4 Misusing, dirtying or harming any of the gadgets (specialized/non-specialized) in the taxi.


    5. 4.5 Asking the Saathi to break any Traffic/RTO/City Police and additionally government rules for any reason (particularly achieving the goal prior). The Saathi has the privilege to decline such a demand by the client. The Saathi additionally has the privilege to decline such a get or ask such customer(s) to land the taxi cab.


    6. 4.6 Asking the Saathi to board more than 4 grown-ups in the taxi. The standards under which the taxi administrations are given by the Company, stipulate that a most extreme of 4 grown-up travelers might be permitted per trip. In perspective of this, the client should not pressurize the Saathi to permit more than 4 grown-up travelers in the taxi. The Saathi has the privilege to decline such a get or ask such customer(s) to land the taxi.


    7. 4.7 Pressurizing the Saathi to over-burden the boot space of the taxi with gear. The client might not be permitted to utilize the seating zone of the taxi for putting any sort of baggage.


    8. 4.8 Arrive more than 15mins late from the stipulated get time. If there should arise an occurrence of any emergency (ies), the client can co-ordinate with the Contact Center and correct the booking. The client at no time in time will pressurize the Saathi to sit tight for him/her past 15mins of the stipulated get time.


  5. 5. The Customer concurs and acknowledges that the Company will be under no risk or obligation regarding any misfortunes or harms emerging out of the utilization of the Services as offered by the Company. The Customers should be completely capable of their effects when going on board any of Company's taxis. In the occasion they lose/lose their things amid a trek with the Company's taxi, the Company will attempt its best to find the assets, yet won't be considered in charge of any misfortunes or harms to any of the things.


  6. 6. The Customer concurs that the Taxi in which he/she is flying out will permitted to be followed utilizing GPS innovation. This might be utilized for the sole motivation behind guaranteeing the security of the vehicle and its tenants.


  7. 7. The Company can't be held obligated bury alia for any of the accompanying reasons:



    1. 7.1 For booking demands reached fixate and on the site, which are liable to accessibility of taxicabs;


    2. 7.2 For any immediate or roundabout misfortune/harm which might be endured by the Customer because of non-satisfaction of the booking demands reached fixate and on the site or whatever other booking channel approved by the Company.


    3. 7.3 For any immediate or circuitous misfortune or harm which might be endured by the Customer because of any disappointment by The Company to give a navigate to the Customer inside any stipulated time.


    4. 7.4 For any immediate or roundabout misfortune or harm which might be endured by the Customer because of PC breakdown or disappointment of media communications systems counteracting access to online administrations;


    5. 7.5 For any immediate or roundabout misfortune or harm which might be endured by the Customer because of strikes and showings by the Saathis of the Cabs;


    6. 7.6 For any immediate or backhanded misfortune or harm which might be endured by the Customer because of awful climate;


    7. 7.7 For any immediate or backhanded misfortune or harm which might be endured by the Customer because of movement clog;


    8. 7.8 for any immediate or roundabout misfortune or harm which might be endured by the Customer because of any mischances.


    9. 7.9 For any immediate or circuitous misfortune or harm which might be endured by the Customer because of disappointment of the Saathi to swing up to get the Customer;


    10. 7.10 For any immediate or aberrant misfortune or harm which might be endured by the Customer because of power majeure occasions.


    11. 7.11 For value-based messages sent on versatile numbers gave to us amid booking; which may be recorded on any/all Do Not Call registries.


    12. 7.12 For inability to give infotainment or whatever other administrations inside the taxicab, promoted or offered in any type of correspondence, as this is a complimentary esteem expansion and not obligatory from RTO.



  8. 8. The Customer should dependably pay taxi tolls (as showed in the meter), holding up charges, stopping charges, extra night additional charge and any expense or demand by and by payable or hereinafter forced by the law or required to be paid for benefiting of the taxi administrations, with no challenge or dissent. The toll charges will be payable by client as material, just when the client is going in Taxi and crosses the toll post, with no dispute or protest. Any installment and Service Tax made is non-refundable. Toward the finish of the trek, we will encourage for you to get a duplicate of the receipt on your enrolled email account with the Company.


  9. 9. The Company, is qualified for scratch off/end the taxicab appointments done by a specific Customer/corporate customer, with or without earlier notice.


  10. 10. INDEMNITY The Customer embraces and consents to repay the Company and stay with the repaid from and against and in regard of any or all liabilities, misfortunes, charges and costs (counting legitimate expenses and expenses on a full reimburse premise) claims, requests, activities and procedures which The Company may acquire or manage straightforwardly or by implication from or by any reason of or in connection to the utilization or purposed utilization of Services and should pay such totals on request.


  11. 11. COPYRIGHT: All licensed innovation rights subsisting in the substance of this site have a place with The Company as well as the particular outsider proprietors distinguished in this site. These takes a shot at this site are secured by copyright laws as well as different laws. In this manner, no piece of parts concerning this might be replicated, communicated or transmitted in any way of by any methods or put away in a data recovery framework without the composed authorization of The Company.


  12. 12. Governing Law and Jurisdiction: The legitimacy of these terms and conditions might be represented and in constrain as per the laws of India and the Courts in Mumbai should have elite locale.


  13. 13. DISCLAIMER: The Company's site is persistently refreshed and checked for errors, oversights and irregularities. Notwithstanding, even with the best care, mistakes, exclusions and irregularities may happen. The Company does not warrant the exactness, sufficiency or culmination of this data and materials and explicitly renounces risk for blunders or exclusions in such data and materials. The Company does not speak to or warrant that the data and substance on this site, or the offices that make it accessible, won't cause harm, or are free from any PC infection or whatever other imperfections or blunders, or that your entrance to this site will be continuous or that your transmissions will be prepared in an auspicious way. The Company is not at risk for any misfortune or harm emerging from the utilization of this substance and data.


  14. 14. The Company should have the comfortable time to change or alter the terms and conditions appropriate to the Customers utilization of the this site, or any part thereof, or to force new conditions, including however not constrained to, including expenses and charges for utilize. Such changes, adjustments, augmentations or erasures might be taking effect right now after posting of such changes on this site. Any utilization of this site by the Customer after such presenting might be considered on constitutes acknowledgment by the Customer of such changes, adjustments or increments.


  15. 15. In instance of air terminal drops; Keeping at the top of the priority list the significance of the client's chance and agenda; For situations wherein there are no taxicabs accessible in the client's region, the organization maintains all authority to cross out the booking 15-30 MINUTES before the stipulated PICK-UP TIME. This is with the target to permit the client adequate time to organize an option method of transport.


  16. 16. Cancellation and Refund.



    1. 16.1 Customer may scratch off the booking whenever preceding going by advising My Taxi call focus with cancelation reason.


    2. 16.2 The Company never charges any cancelation expenses.


    3. 16.3 Since we don't take installments ahead of time, we don't give discounts, every one of the installments are taken after the fruition of excursion according to sum appeared in the Fare Meter.


  17. 17. Privacy Policy.


    This security approach sets out how Company utilizes and ensures any data that you provide for Company when you do the booking with us.


    Organization is focused on guaranteeing that your security is ensured. Should we request that you give certain data by which you can be distinguished when utilizing this site, at that point you can be guaranteed that it might be utilized as a part of agreement with this protection proclamation.


    Organization may change this strategy every now and then by refreshing this page. You should check this page every once in a while to guarantee that you are content with any progressions.


    1. 17.1 What we gather



    2. We may gather the accompanying data:


      1. 17.1.1 Name and employment title.


      2. 17.1.2 Contact data including email address.


      3. 17.1.3 Statistic data, for example, postcode, inclinations and interests.


      4. 17.1.4 Other data pertinent to client reviews as well as offers.


    3. 17.2 What we do with the data we assemble.


      We require this data to comprehend your necessities and give you a superior administration, and specifically for the accompanying reasons:

      1. 17.2.1 Internal record keeping.



      2. 17.2.2 We may utilize the data to enhance our items and administrations.


      3. 17.2.3 We may occasionally send limited time messages/SMS about new items, uncommon offers or other data which we figure you may discover fascinating utilizing the email address which you have given.


      4. 17.2.4 From time to time, we may likewise utilize your data to get in touch with you for statistical surveying purposes. We may get in touch with you by email, telephone, fax or mail. We may utilize the data to tweak the site as indicated by your interests..


    4. 17.3 Security



      We are focused on guaranteeing that your data is secure. To counteract unapproved access or divulgence we have set up reasonable physical, electronic and administrative methods to defend and secure the data we gather.


      THESE TERMS AND CONDITIONS APPLY TO AND GOVERN YOUR ACCESS TO AND USE OF THE My Taxi SERVICE APP.


      IT IS IMPORTANT THAT YOU READ AND UNDERSTAND OUR TERMS AND CONDITIONS AS BY DOWNLOADING THE APP YOU INDICATE THAT YOU ACCEPT THESE TERMS AND CONDITIONS. In the event that YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS THEN DO NOT DOWNLOAD THE APP


  18. 18. Accessibility and enlistment.



    We have made this My Taxi SERVICE APP (the App) accessible to you for your very own utilization just and just for the reasons for encouraging your utilization of the My Taxi. (the Service). The App is presently accessible for use by clients of the Service in India.


    You won't have the capacity to utilize the App until the point when you have enrolled to utilize the Service with a My Taxi and after that been sent a code by SMS or email which enables you to enact the App. You may call the number recorded beneath for the address and hours of close-by areas of My Taxi. We can decline to enroll you for the Service and decline to enable you to utilize as well as limit your utilization of the App whenever. On acknowledgment of terms and conditions, you should enable us to store as a record your email address, telephone number and address for additionally process and correspondence reason.


  19. 19. Relevant terms We claim all authority to change these App T&Cs as required. In the event that these App T&Cs are adjusted, we will post a reasonable, effectively available alteration notice on the App. In the event that you keep utilizing the App, you will be bound by any or all alterations made to it.



  20. 20. Charges You might be charged by your specialist co-op for downloading as well as getting to the App on your cell phone, tablet or other handheld gadget (the Device). These may incorporate information wandering charges on the off chance that you do this outside your home domain. Every one of these charges are exclusively your obligation. On the off chance that you don't pay the bills for your Device then we expect that you have the consent from the individual that does previously causing any of these charges. We won't charge a different expense for getting to the App, yet you might be charged expenses for utilizing the Service. These expenses will be as set out in the Service T&Cs.


  21. 21. Least framework necessities The App will just work on good Devices and working frameworks and certain usefulness will just work if your Device is associated with the web. A few components may likewise just be accessible with certain working frameworks.


  22. 22. Utilization of your own data


    Your own data is prepared under relevant law and controlled by My Taxi. Points of interest of the data we gather and how we utilize it, including where this is imparted to outsiders and additionally prepared outside the EEA, is as set out in the Service T&Cs.


    Through your utilization of the App we likewise gather and utilize touch ID, store your username, dialect determination, nation choice and area information and our utilization of this individual data is liable to your pick in decision and the material arrangements in the Service T&Cs.


    Certain usefulness of the App may need to get to your Device and data put away on it with the goal that it works legitimately. By utilizing the App you agree to this.


  23. 23. Your utilization of the App


    You should consent to these App T&Cs as these apply to your utilization of the App and the Service T&Cs apply to your utilization of the Service that you access and use through the App. Any infringement of these App T&Cs or the Service T&Cs may bring about the end of your entrance to the App as well as the Service.


    They may just utilize the App for your very own utilization and not regarding any business tries. You should not send it to any other individual or duplicate or change any piece of it in any capacity.


    You should not endeavor to remove any source code from the App, dismantle it or make any subordinate forms, or endeavor to hinder or disentangle the transmissions between the App and our frameworks.


    You should not utilize the App for any of the accompanying purposes:



    1. a. Anything unlawful or illicit or which is fake or noxious or which advances any criminal movement or gives data about the same;



    2. b. Anything which is defamatory, bugging or debilitating or which generally encroaches or disregards the privileges of others. This incorporates any data that you may add or transfer to the App;



    3. c. Meddling in any capacity with some other client of the App; or potentially.



    4. d. Purposely presenting infections or different pernicious or destructive material or utilizing it regarding spontaneous interchanges.



    5. You should not utilize the App in a way that may harm or weaken the App, the Service or our basic frameworks and security.


      As the App encourages cash exchanges, security is of vital significance. You should keep your Device secure and appropriately shut the App after each utilization. You should guarantee that any security points of interest, cash exchange and record data and all other data that you give to us by means of the App or generally is finished, exact and exceptional.


  24. 24. Protected innovation rights

    The App and all copyright, database rights, exchange marks and other protected innovation rights identified with it have a place with us or our licensors.


  25. 25. Our duties to you While we will attempt to guarantee that the App is regularly accessible 24 hours per day, we might not be at risk if for any reason the App is not accessible whenever or for any period. Access to the App might be suspended briefly occasionally and without see on account of framework disappointment, support or repair or for any reason outside our ability to control or on the off chance that we consider it vital. For the evasion of uncertainty, we should not be obligated for any misfortune or risk which might be endured or brought about by you because of any suspension of, or intrusion to, the operation of the App.


    The App, including all substance on or accessible through the App, is given on an 'as is' premise and we don't make any portrayal or give any guarantee in regard of the App or any of its substance. Specifically, yet without constraint, we don't give any guarantee with regards to the precision, appropriateness, unwavering quality, fulfillment, execution and wellness, flexibility from infections or auspiciousness of the substance contained on the App. The substance of the App is not expected as guidance and ought not be depended upon.


    We don't acknowledge any obligation to you for:



    1. a. Glitches in correspondences offices which can't sensibly be thought to be under our control and that may influence the precision or convenience of messages you send or the material you get to by means of the App;


    2. b. Any misfortunes or postponements in transmission of messages or material you get to emerging out of the utilization of any Internet get to specialist co-op or versatile system specialist organization or caused by any program or other programming which is not under our control;


    3. c. Infections that may contaminate your PC hardware or other property by virtue of your entrance to or utilization of the App or you're getting to any materials on the App;

    4. d. Any unapproved utilize or capture attempt of any message or data before it comes to the App or our servers from the App;


    5. e. Any unapproved utilization of or access to information identifying with you or your exchanges which is held by us (unless such utilize or access is caused by our carelessness, extortion or inability to consent to laws identifying with the security of your information), to the degree allowed by neighborhood law;


    6. f. Any substance gave by outsiders.


  26. 26. Restrictions of obligation There are arrangements on obligation in the Service T&Cs that likewise apply regarding these App T&Cs and your utilization of the App. Furthermore, we and our gathering organizations and our and their officers, executives, representatives, investors or operators, prohibit all obligation and duty regarding any sum or sort of misfortune or harm that may result to you or an outsider (counting without restriction, any immediate, backhanded, corrective or considerable misfortune or harms, or any loss of pay, benefits, goodwill, information, contracts, utilization of cash, or misfortune or harms emerging from or associated in any capacity to business intrusion, and whether in tort (counting without constraint carelessness), contract or something else) in any capacity or regarding:


    1. a. The App and your utilization, delay being used or powerlessness to utilize the App or on the off chance that it doesn't function as you expect or might want or in the event that it contains any imperfections or blunders and regardless of whether we rectify any of those deformities or mistakes;


    2. b. Your entrance to and utilization of any material on the App or material connected to or alluded to on the App; and additionally.


    3. c. Any misfortune or harm to your Device or some other equipment or programming you use regarding the App, incorporating into association with any infections that may influence the same by virtue of your downloading and utilization of the App.


      You recognize that utilization of the App is reliant on outsiders, including your own system suppliers, and that we are not at risk for any demonstrations or oversights of those outsiders.


      In the event that we or any of our gathering organizations or our or their officers, chiefs, workers, investors or specialists do have any obligation to you for any sort of misfortune or harm for any reason under or regarding these App T&Cs or potentially the Service T&Cs, you concur that you should not recoup more than once for that same misfortune and additionally harm paying little mind to whether your claim(s) are made under or regarding any or both of these App T&Cs or potentially the Service T&Cs.


      Nothing in these App T&Cs might avoid any gathering's risk for:

      1. (a) Demise or individual damage emerging through carelessness;


      2. (b) Fake deception; as well as.


      3. (c) whatever else that can't be prohibited or restricted by us under any relevant law.


      You might reimburse us (and you should keep us repaid) and hold us and our chiefs, workers, operators and agents innocuous against any claim, misfortune, cost, risk or harms experienced by us coming about your rupture of these App T&Cs.


  27. 27. End and suspension We may end or suspend your utilization of the App with or without see whenever and with no risk to you. Upon any end your entitlement to utilize the App, and some other rights or authorizations allowed to you in these App T&Cs, will end and you should quit utilizing the App and erase it from your Device.


  28. 28. Law and purview, These App T&Cs and any debate or case emerging out of or regarding them or their topic (counting any non-legally binding question or cases) will be represented by the law of India and the gatherings concur that the courts of Mumbai, India will have restrictive purview to settle any such debate or cases.


  29. 29. In the event of any claim in regards to the administrations gave by My Taxi raised by the client, same is restricted to the estimation of the exchange of the concerned trek . Any claim far beyond a similar won't be engaged. Settlement of the case is liable to the legitimate legitimacy of the claim.